Zuku upgrades network to provide faster unlimited internet


With the increased demand for reliable internet connection, faster download speeds and better live streaming, Zuku has recently upgraded its entire cable network infrastructure to enable faster speeds, accommodate more traffic and improve the quality of customer experience. The upgrade allows faster two-way high-speed broadband content mainly video, voice and data to be delivered to the home using a combination of fibre and coaxial cable. This enables customers to do much more, in a shorter time such as live streaming of their favourite shows, movies, music, among others.

The upgrade also comes at a time where there is increased demand for reliable internet connection and speeds especially with the introduction of the American multinational internet provider Netflix into the Kenyan market. The service which allows its users to stream movies, videos and the latest series episodes has seen great demand from Kenyans since its introduction into the country in early January. With this, Zuku’s home internet services come in as a very affordable and efficient choice in the market. They aim to make quality home entertainment and communication services accessible to a rapidly growing, choice-conscious middle class.

They have also set to improve their entire network infrastructure with an investment of a total of Kshs 2.5 billion that is set to increase in the bandwidth by 50% on the customer access network. This is to allow for better delivery of their services in the future especially with an even higher capacity of customers that is expected, this allows for the sustainable support of both existing and new subscribers as well.

In a statement the Group Chief Executive Officer Santiago Benedit said, ‘We have improved our infrastructure significantly and currently have 2,100 kilometres of fibre which ensures that our entire network has a wider reach to cover a larger geographical area and connect more customers to our unlimited internet,” he said; adding that Zuku Fiber is the most popular product with an all-encompassing triple play platform and providing internet speeds of up to 60 Mbps.

The triple play platform is a package that enables customers to enjoy Infinite Internet, Infinite TV and Infinite Talk telephony with high internet speeds of 10Mbps, 20Mbps and 50Mbps at Kshs 4,099; Kshs 5,299 and Kshs 9,799 respectively.

With the Wananchi Group’s bandwidth consumption increasing by up to 50%, the price of some of its Zuku Fiber packages have gone up by approximately 10 per cent. The price increase will however only affect their fibre packages. Zuku customers who subscribe to TV only will not be affected. Their recently launched internet only packages: Jistart for Kshs 1,199 and Jipawa for Kshs1,999 for 1Mbps and 4Mbps, respectively, will remain the same.

Furthermore, the Wananchi Group network infrastructure already covers over 250,000 homes with broadband subscriptions growing to about 6.35 million between the period of July and September 2015.

Many people are now switching to broadband from data subscriptions mainly due its affordability. One can buy data bundles from as little as Kshs 5 to Kshs 3,000 which can fluctuate depending on the frequency of usage. If you use internet more, you’re bound to pay more in terms of data bundles. Zuku however gives a rate of as little as Kshs 3,000 for internet speeds of 30Mbps per month.

Also, with data bundles, you need to constantly keep worrying about whether the bundles will be depleted before you finish that report or before you finish watching that episode that you’ve been waiting to watch all week. With Zuku Fiber, you have peace of mind with its unlimited and affordable internet giving you more reasons to continue enjoying their services.

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